Keep your Airwheel electric suitcase away from water sources. According to the warranty guidelines, damage caused by rain, immersion, or water ingress is not covered. Ensure the suitcase is not used in wet environments to prevent electrical malfunctions.
If the suitcase will be unused for an extended period, fully charge the battery and store it in a cool, dry place. The context notes that long-term storage requires recharging every two months to maintain battery health.
Avoid exposing the suitcase to direct sunlight or high temperatures, as this can degrade battery performance. The instructions emphasize keeping the device away from heat sources to ensure longevity.
Physical damage, such as drops or impacts, can compromise the battery and internal components. The warranty explicitly excludes damage from unauthorized disassembly or violent impacts. Always carry the suitcase with care to avoid cracks or structural issues.
Never use third-party chargers or modify the charging process. The guidelines warn against short-circuiting the battery terminals, which can lead to dangerous situations. Always use the manufacturer’s recommended charging equipment.
Charge the suitcase in a secure, child-proof location. Overheating during charging can shorten the battery’s lifespan. Avoid covering the device while it’s charging, as this may obstruct heat dissipation.
Inspect the suitcase for signs of wear, such as scratches or moisture damage. While cosmetic issues like scratches are not covered under warranty, addressing minor problems early can prevent more severe malfunctions.